Contact information
One inbox, one address. We reply within one business day, Monday through Friday.
Customer service
Use this address for orders, returns, shipping questions, warranty claims, and product questions.
Mailing address
Warm by Design
145 S Glenoaks Blvd, Suite [TBD]
Burbank, CA 91502
United States
Hours
Monday through Friday, 9am to 6pm Pacific. Email replies arrive within one business day. We do not currently offer phone support.
Privacy and legal requests
For privacy-related requests, including California Consumer Privacy Act (CCPA) requests to know, delete, or opt out, please email support@warmbydesign.com with the subject line "Privacy request" and your full name. See our Privacy policy for details.
Last updated 2026-04-28.