Customer support

Contact Warm by Design

Get help with orders, returns, product details, delivery timing, or choosing a warm lamp for your room.

Email support support@warmbydesign.com

Use email for order help, returns, damaged items, product questions, and pre-purchase support.

Response time Within 1 business day

Include your order number when you have one so support can find the order quickly.

Location 2108 N ST STE N
SACRAMENTO CA 95816-5712

Warm by Design currently sells to U.S. customers.

Shipping Read the shipping policy

Warm by Design currently sells to U.S. customers. Most orders deliver in 3 to 4 weeks.

Returns Start or review a return

Returns can be started within 30 days of delivery. Review eligibility before sending anything back.