Use email for order help, returns, damaged items, product questions, and pre-purchase support.
Customer support
Contact Warm by Design
Get help with orders, returns, product details, delivery timing, or choosing a warm lamp for your room.
Include your order number when you have one so support can find the order quickly.
Warm by Design currently sells to U.S. customers. Most orders deliver in 3 to 4 weeks.
Returns can be started within 30 days of delivery. Review eligibility before sending anything back.